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Q: Windows 7 error "Error in RefreshMeasurementsDataset"

 

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Trouble shooting: Connecting the BC 1000

Q: "Can the BC1000 Scale be used as a standalone product?"

A. This scale does not have an in-built display and requires another device (Computer, iPhone/iPad/iPod Touch, Garmin watch or remote display unit) to show the measurements. It cannot be used as a standalone device.

Q: "Which other devices can the BC1000 connect to?"

A:

  • Measurements of an unlimited number of users can be stored and tracked using Tanita Healthy Edge software.
  • Measurements can be viewed on the Tanita D-1000 or D-1100 remote display unit
  • iPhone/iPad/iPod Touch
  • Garmin Watch(check BC-1000 page for list of specific models)
  • Tanita widget(Apple computers)

Q: "How do I set my FR60/FR70 to connect to an ANT+ Scale?"

A: Ensure your profile on Garmin Connect is up-to-date.

On your FR-60: MENU - SETTINGS - SYSTEM - WEIGHT SCALE ANT+ - YES

After completing the set up your FR-60 is now ready to collect data from the scale. Press the top left button for 2 seconds, the light on the scale will flash, step on (with bare feet). Your personal data will be shown on your FR-60.

Q: "How do I set my FR-310XT/910XT to connect to an ANT+ Scale?"

A: Ensure your profile on Garmin Connect is up-to-date.

On your FR-310XT: MENU - SETTINGS - SYSTEM - WEIGHT SCALE ANT+ - ENABLED - YES

After completing the set up your FR-310XT is now ready to collect data from the scale. Press the top left button twice, the light on the scale will flash, step on (with bare feet). Your personal data will be shown on your FR-310XT.

Q: "How do I set my Garmin 210 to connect to an ANT+ Scale?"

A: Press and release the LIGHT button to activate your ANT+ scale. WEIGHT SCALE DETECTED will show on the screen. Only the weight measurement is shown on the screen, while all 9 measurements from the scale are recorded and sent to Garmin Connect via ANT AGENT.

Q: "How do I set my Garmin 610 to connect to an ANT+ Scale?"

A:

  1. Enable the WEIGHT SCALE ANT+ in your TOOL menu
  2. Press and release the LIGHT/POWER button, a message will show on your screen WEIGHT SCALE DETECTED
  3. Step on the ANT+ scale when the light on the scale is blinking green
  4. Your weight, body fat, and body measurements will be shown on the watch, while all 9 measurements from the scale are sent to Garmin Connect via ANT AGENT

Q: "How do I set my Garmin EDGE800 to connect to an ANT+ Scale?"

A:

  1. Enable the WEIGHT SCALE ANT+ in your Tool menu
  2. Press MENU/TOOLS(the wrench)/WEIGHT SCALE to activate your ANT+ scale. Weight, body fat and body water are shown on the Edge 800 screen while all 9 measurements are sent to Garmin Connect via ANT AGENT

Q: "What is Tanita Healthy Edge software?"

A: Tanita Healthy Edge software is BC1000 compatible and available in the US and Canada only.

Q: "What is the difference between ANT+, Bluetooth and Wi-Fi ?"

A:

Bluetooth is an open protocol for exchanging wireless data over short distances(10 meters). The Bluetooth protocol is designed for rapid file transfer between devices. It provides a secure way to connect and exchange information between devices such as faxes, mobile phones, computers, printers and various peripherals

ANT+ is a wireless communications protocol that enables devices to communicate over short distances(10 meters). ANT+ is similar to Bluetooth in that it allows for wireless transmission of data over short distances. The advantage of ANT+ is that it is a low power consumption device. ANT+ can be configured to spend long periods in a low power "sleep" mode. ANT+ transceivers using coin cell-type batteries can operate up to three years in low use applications. The transceivers are embedded in equipment such as heart rate monitors, watches and scales.

Wi-Fi is a networking technology that allows devices to communicate without wires. It has a longer communications range than Bluetooth and ANT+(100 meters). It is most commonly used to connect devices to the internet. A Wi-Fi enabled device such as a personal computer, video game console, smartphone or digital audio player can connect to the Internet when within range of a wireless network connected to the Internet. Due to reach requirements for wireless LAN applications, Wi-Fi has fairly high power consumption compared to some other standards such as Bluetooth and ANT+.

Q: "What is the difference between Pairing and Non-Pairing wirelss scales?"

A:

Tanita's radio wireless products using ANT+ technology offer two options. Select products are able to "link" to the receiving device by pairing with a serial number. This allows multiple scales and software programs or devices to be used in a close proximity at the same time without cross-talk or interference from other ANT+ signals. Non-pairing products, like the BC-1000, can be accessed from any device, watch, software, or handheld in range by connecting to the first one that sends a connecting signal. It will then block out any interfering signals until the measurement is completed, then it goes back into open listening mode.

Q: "What is the difference between Open vs. Closed ANT+ data protocol?"

A:

Tanita's ANT+ radio wireless products offer two types of data protocol. First, Open Protocol allows all of the data from that scale to be transmitted and received from any device with software capable of receiving the data. The BC1100F is Open Protocol ANT+. Any device can be programmed to activate and receive the body composition data from the BC1100F and Weight Only measurements from all other ANT+ products. The BC1000 is a Closed Protocol ANT+ signal. Tanita protects its proprietary algorithms by encrypting the data being sent from the BC1000 to your receiving device. This offers maximum security for the protection of your data, as well as maintains integrity in the quality of product Tanita provides its customers.