Service and Product Support


We offer the following services by our trained and certified Tanita technicians


  • Calibration - Tanita recommends calibrating your scales to manufacturer standards annually(Professional scales only)
  • Warranty repairs
  • Convenient 5-7 day turnaround (24-hour service available at a premium price)
  • Full equipment inspection and cleaning
  • Calibration of both weight and body fat measurements
  • Scale conversion to Kg-only mode (certain professional models)
  • Service warranty - 30 days on all repairs

Call Customer Service at (847) 640-9241 option 1 (Monday - Friday 8:30a - 5:30p CST).

You can also e-mail us at